A connected view of the full resident journey is essential to growing census, improving skilled mix, securing appropriate reimbursement, and delivering better care. It starts with understanding the referral and clinical fit, continues through prior authorization and concurrent reviews, and extends through discharge planning and care transitions. In this panel, SNF leaders will discuss the operational challenges created when these workflows live across disconnected systems, portals, inboxes, and teams. They will share how bringing referral management, prior authorizations, concurrent reviews, and discharge planning into one connected workflow can help organizations improve census, reimbursement, and ultimately, resident outcomes.