Leila Jones

Leila Jones

Creative Solutions In HealthCare, Vice President of Government Affairs & Communications

All Sessions by Leila Jones

September 29, 2026

Beyond the Referral: Bringing the Managed Care Workflow Into One Place
9:55 am - 10:25 am
Commonwealth A1

A connected view of the full resident journey is essential to growing census, improving skilled mix, securing appropriate reimbursement, and delivering better care. It starts with understanding the referral and clinical fit, continues through prior authorization and concurrent reviews, and extends through discharge planning and care transitions. In this panel, SNF leaders will discuss the operational challenges created when these workflows live across disconnected systems, portals, inboxes, and teams. They will share how bringing referral management, prior authorizations, concurrent reviews, and discharge planning into one connected workflow can help organizations improve census, reimbursement, and ultimately, resident outcomes.