Agenda

Arrowfly is proud to honor the Future Leaders Awards Class of 2026. This program celebrates high-performing, forward-thinking professionals who are driving innovation and shaping the future of the skilled nursing & complex rehab technology (CRT) industries.

Following heightened regulatory scrutiny and shifting payment models, operators are recalibrating for 2026. Hear from leading executives on key trends, including how providers are doubling down on compliance, workforce stability and higher-acuity care delivery, while navigating Medicare Advantage pressures and tighter margins. At the same time, value-based care and ACO participation are reshaping reimbursement and referral dynamics, pushing operators to prove outcomes and manage costs across the continuum. Integration across post-acute settings and selective growth – through acquisitions and new service lines – are further redefining strategy.

A connected view of the full resident journey is essential to growing census, improving skilled mix, securing appropriate reimbursement, and delivering better care. It starts with understanding the referral and clinical fit, continues through prior authorization and concurrent reviews, and extends through discharge planning and care transitions. In this panel, SNF leaders will discuss the operational challenges created when these workflows live across disconnected systems, portals, inboxes, and teams. They will share how bringing referral management, prior authorizations, concurrent reviews, and discharge planning into one connected workflow can help organizations improve census, reimbursement, and ultimately, resident outcomes.

Value-based care is already reshaping post-acute and senior living care, and providers who manage complex, high-cost patients are well positioned to become partners to ACOs, health systems, Medicare Advantage plans, and other risk-bearing organizations. This session covers a practical five-step framework: know the buyer, understand their cost pressures, identify risk earlier, prove measurable outcomes, and turn results into outcomes-based contracts. It also explores how technology supports earlier intervention and prevention at scale. Attendees will leave ready to approach their next payer or risk-bearing partner conversation with a clear, credible framework for partnership and contracting.

Behavioral health is often viewed as a problematic compliance requirement or ancillary service. Today, modern behavioral health can be a strategic driver of both clinical outcomes and financial performance. This discussion will explore how a modern neurology-led approach can strengthen survey performance, improve quality measures and associated incentive payments, reduce avoidable costs and hospitalizations, expand admissions, and support workforce stability. Attendees will also learn how investing in a more advanced clinical model can create measurable operational value today while positioning organizations for a rewarding shift toward value-based care.

Are true middle-market rates impossible for assisted living and memory care? Will the value-based care movement really live up to its promise? Does the industry need a radical course correction? Is the industry awash in another repeat of “IPO fever?” Join us as we tackle a new “hot take” about assisted living every three minutes.

Learn how clinical teams have fast tracked their way to excellence with a mix of airtight documentation, interdisciplinary teams, robust QAPI programs and more.

As hospitals deepen partnerships with skilled nursing providers to improve outcomes and lower costs, operators are redefining post-acute collaboration. This panel will explore how health systems are working with post-acute care providers to reduce readmissions, shorten lengths of stay, and strengthen care transitions through integrated post-acute networks. Panels will discuss how regardless of size, operators can align with hospital partners to drive value-based care, improve patient outcomes, and support growth across complex regional markets.

Post-acute reimbursement rarely breaks in one obvious place. It breaks throughout the claim lifecycle: coverage details not fully verified at admission, benefits that shift in the middle of an episode of care, limited visibility during adjudication, and denials that show up weeks after the cash was expected. Each one starts small, and each one compounds. 

Join Steve Portschy, VP of Client Success at Waystar, for a conversation with Kelly Curtis, Vice President of Home Health Revenue Cycle at LHC Group, and Adam Carbone, CRCR, on where post-acute revenue is most at risk right now. The discussion covers what is changing in Medicare and Medicaid policy, what revenue cycle leaders should be watching heading into 2027, and the practical steps teams are taking to protect reimbursement across the claim lifecycle. 

Attendees will leave knowing where revenue is most at risk in their claim lifecycle, which gaps to prioritize, and how changing legislation may impact their cash flow.

Up to 90% of nursing home residents experience some form of hearing impairment, and nearly two-thirds of adults ages 65 and older are affected by moderate to severe periodontal disease. These common but often overlooked conditions can contribute to social isolation, which is associated with increased risks of mortality and dementia in older adults. Addressing hearing and oral health is therefore critical to supporting quality of life, social engagement, and overall well-being.

In this interactive roundtable, Aria Care Partners' Chief Clinical Officer and Chief Medical Officers for Dentistry and Audiology will examine the research connecting hearing and oral health to social engagement, depression, and chronic illness. Attendees will participate in discussions around practical onsite interventions, real-world implementation challenges, and strategies to help residents reconnect, engage, and thrive.

A shifting federal policy landscape is creating new opportunities – and new uncertainties – for skilled nursing and senior living providers. This panel will examine the most significant policy reversals and proposed changes affecting skilled nursing and assisted living, their implications for compliance, workforce strategy, reimbursement, and access to care, and what providers should expect from regulators and lawmakers in the months ahead.

As resident acuity rises, skilled nursing teams face growing pressure to deliver timely care while navigating fragmented information and demanding workflows. How can leaders better connect what happens at the bedside with the decisions that shape care delivery? This panel will explore where AI and better point-of-care data can help: giving caregivers the information they need, surfacing changes in resident needs, and helping clinical and operational leaders identify where support is needed sooner. Panelists will discuss barriers to adoption, how technology can support clinical judgment, and what operators should look for when evaluating tools.

Multiple settings in the post-acute care continuum continue to see staffing shortages, even as demand grows and acuity increases. Hear how providers are solving for this dilemma, which demands more innovation and sophistication not only in recruiting and retention but in technology, expanding the workforce, creative scheduling, revised org charts and more.

Intentional care model design is foundational to advancing proactive, evidence-based behavioral health care across post-acute and long-term care. When clinical pathways, technology, care coordination, and reimbursement are designed in alignment, organizations can identify behavioral health needs earlier, guide appropriate interventions, strengthen continuity across settings, and measure outcomes that demonstrate impact. This panel will examine how technology can be leveraged to operationalize evidence-based behavioral health pathways and support sustainable models of care. Panelists will share real-world applications of pathway deployment, reimbursement strategy, care coordination, and community partnerships that connect clinical design with implementation and measurable outcomes.

It's no secret that the number of SNFs has been declining for years, yet this asset class is also a hot target for some investors. Meanwhile, assisted living development has ground to a virtual standstill even as the demand surge hits. Gain insider perspective into how SNF and AL providers and investors are approaching growth in this environment.